Episodes
Real conversations with the enterprise leaders building AI strategies that work.
Royal Bank of Canada's $1B AI Transformation
Host Aparna Sinha sits down with Vinh Tran, Vice President of Data & AI Platforms and RBC Fellow at Royal Bank of Canada, to unpack the $700M to $1B AI value commitment RBC's CEO made to the street at the 2025 investor day, and how Vinh's team is delivering it by the end of 2027. They get into which use cases move first (back-office and call-center insight, not direct-to-customer), how RBC is measuring ROI across nine flagship projects and five lines of business, why Vinh favors build over buy in a regulated industry, the platform pattern behind RBC Assist and Self-Serve Agents, how the Lumina data platform and a data-product mindset feed the agents, the control plane of guardrails and judges that keeps agentic AI reliable, and why 'AI for All', 96,000 employees and not just 8,000 developers, is the real transformation.
How Wayfair uses Arize for Reliable Agentic AI
Host Aparna Sinha discusses the current landscape of enterprise AI with speakers Victor Sulaiman from Wayfair and Aman Khan from Arize AI. They explore the integration of AI in retail, the importance of evaluating AI systems, and the emerging field of Agentic Commerce. The conversation delves into optimizing logistics and support with AI, the necessity of human oversight on autonomous agents, and techniques for measuring ROI of enterprise AI investments.
