Episodes
Real conversations with the enterprise leaders building AI strategies that work.
Logitech's Award-Winning AI Share of Voice, Mastering Agentic Commerce with Typesense
Host Aparna Sinha sits down with Deepa Shekhar, Director of E-commerce Technologies at Logitech, and Jason Bosco, CEO and Co-founder of Typesense, for a two-sided look at agentic commerce. Deepa lays out her framework of three tracks of agentic commerce, distinguished by where the transaction happens and who owns the consumer experience, and walks through the composable architecture and content strategy that helped Logitech.com win the 'Growth Engine' award in Semrush's inaugural 2025 AI Visibility Awards for Consumer Electronics, measured across thousands of real prompts in ChatGPT and Google AI Mode. Jason brings the view from underneath the stack: why the search and retrieval layer is the most underestimated piece of the agentic commerce stack, what most teams get wrong when they reach for a vector database before they've gotten lexical retrieval right, and how Typesense scales to 10B+ queries a month as the open-source alternative to Algolia and Pinecone. The conversation gets into the fragmented product catalog and commerce protocols (ACP, UCP, MCP), real-time inventory and post-purchase gaps, legacy OMS and WMS constraints, emerging efforts like OnX, and the financial guardrails, auditability, observability, and verification work that agentic commerce still has ahead of it.
Royal Bank of Canada's $1B AI Transformation
Host Aparna Sinha sits down with Vinh Tran, Vice President of Data & AI Platforms and RBC Fellow at Royal Bank of Canada, to unpack the $700M to $1B AI value commitment RBC's CEO made to the street at the 2025 investor day, and how Vinh's team is delivering it by the end of 2027. They get into which use cases move first (back-office and call-center insight, not direct-to-customer), how RBC is measuring ROI across nine flagship projects and five lines of business, why Vinh favors build over buy in a regulated industry, the platform pattern behind RBC Assist and Self-Serve Agents, how the Lumina data platform and a data-product mindset feed the agents, the control plane of guardrails and judges that keeps agentic AI reliable, and why 'AI for All', 96,000 employees and not just 8,000 developers, is the real transformation.
How Wayfair uses Arize for Reliable Agentic AI
Host Aparna Sinha discusses the current landscape of enterprise AI with speakers Victor Sulaiman from Wayfair and Aman Khan from Arize AI. They explore the integration of AI in retail, the importance of evaluating AI systems, and the emerging field of Agentic Commerce. The conversation delves into optimizing logistics and support with AI, the necessity of human oversight on autonomous agents, and techniques for measuring ROI of enterprise AI investments.
